Returns Policy

RETURNS & EXCHANGES

At Height-Of-Fashion we want to ensure you love the items you purchase. If for any reason you are not satisfied with your item(s) you may return or exchange it within 30 days of the ship date and we will issue a full refund or exchange it for another size, colour or item that is of the same value, provided it is in stock. No questions asked.

If you have changed your mind on a purchase, want to exchange your item or be issued a full refund we will happily do so on your original payment method provided the following conditions are met.

Returns Policy Conditions:
  • You return the item within 30 days (inclusive) from the tracked date of delivery
  • You produce your original Height-Of-Fashion invoice (receipt) when you return the item 
  • The item is in original salable condition:
  • With all original tags and any sewn labels still attached
  • In an unworn, unwashed, unopened and unused state

If you are not able to comply with these requirements, Height-Of-Fashion reserves the right to refuse an exchange or refund on change of mind items.

Please contact us on customerservice@height-of-fashion.com before posting your return.

We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until we receive it here at Height-Of-Fashion in Melbourne, Australia. 

We regret that we are unable to accept the exchange or return of the following items for change of mind or hygiene reasons: Swimwear, Hosiery, Earrings, Jewellery, Underwear and Undergarments.

A refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met above and our warehouse has received the original item that is being returned.

Once we receive your package, we will promptly process your exchange or return. Please be ensure that your package is prepaid. Sorry, we cannot accept COD returns.

Any items returned as part of a Discount or Promotion will be refunded or exchanged at the paid discounted price or as the percentage price calculated by Height-Of-Fashion, not the original full price.
Gift cards cannot be exchanged or refunded and will expire 12 months from the purchase date.  

Your refund will be credited back in Australian AUD at the current exchange rate on the date and time it is made.  

Cash refunds will not be provided under any circumstances.

Size Guide
HEIGHT OF FASHION SIZE GUIDE
 X-SMALL SMALL MEDIUM LARGE X-LARGE
AU  8-10 10-12 12-14 14-16 16-18
US 4-6 6-8 8-10 10-12 12-14
UK 8-10 10-12 12-14 14-16 16-18
EU 36-38 38-40 40-42 42-44 44-46
 

X-SMALL

SMALL

MEDIUM

LARGE

X-LARGE

BUST

81cm-86cm

31.8"-33.8"

86cm-92cm

33.8"-35.8"

91cm- 96cm

35.8"-37.7"

96cm-101cm

37.7"-39.7"

101cm-106cm

39.7"-41.7"

WAIST

64cm-69cm

25"-27"

69cm-74cm

27"-29"

74cm-79cm

29"-31"

79cm-84cm

31"-33"

84cm-89cm

33"-35"

HIP

 89cm-94cm

35"-37"

 94cm-99cm

37"-39"

 99cm-104cm

39"-41"

 104cm-109cm

41"-42"

 109cm-114cm

43"-44.8"

 
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